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California aging resources for staying safely at home

California's public aging network is large but can be hard to navigate. This page explains how it is organized and links to the official agency for each region this site covers, so you can call the right office the first time.

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The California Department of Aging (CDA) does not usually provide services directly. Instead, it contracts with and oversees a network of 33 Area Agencies on Aging (AAAs). California's 58 counties are grouped into 33 planning and service areas, and each area has one AAA. Some AAAs cover a single county, one covers a single city, and some cover several counties. Each AAA then funds local providers for services such as meals, transportation, caregiver support, legal help, and health insurance counseling.

The one number to remember

1-800-510-2020 is the California Department of Aging's statewide information line. Calls are routed to the Area Agency on Aging for your area. If you only make one call, make this one. You can also use CDA's Find Services in My County page.

What to ask your Area Agency on Aging

  • Do you offer home safety assessments or fall prevention programs in my area?
  • Is there funding for grab bars, shower seats, hand showers or other bathroom safety items?
  • Are there evidence-based balance or exercise classes nearby?
  • What family caregiver support is available, including respite?
  • Can someone help me understand Medi-Cal programs I may qualify for?
  • Is there free health insurance counseling (HICAP) for Medicare questions?

Regional agencies for the areas we serve

Below are the official agencies for the regions covered on this site. Phone numbers change, so use the agency's website or the statewide line if a number does not work.

Los Angeles

Los Angeles has two AAAs. The City of Los Angeles Department of Aging is the AAA for planning and service area 25. The Los Angeles County Aging & Disabilities Department is the AAA for planning and service area 19, Los Angeles County. The two agencies prepare a joint area plan. If you are unsure which serves an address, call 1-800-510-2020.

San Diego County

Aging & Independence Services, part of the County Health and Human Services Agency, lists its call center as 800-339-4661. The county also runs a Dignity at Home fall prevention program for eligible residents aged 60 and over or with a disability who are at risk of falling.

Orange County

The Orange County Office on Aging is the AAA for the county. Its information and assistance line is 1-800-510-2020, with a local number of 714-480-6450, and it refers callers to a large database of local programs.

Riverside County, including Palm Springs and the Coachella Valley

The Riverside County Office on Aging serves the whole county, from the city of Riverside to Palm Springs, Palm Desert and Indio. It has listed a Coachella Valley office in Indio. Use rcaging.org or 1-800-510-2020.

San Bernardino County

The Department of Aging and Adult Services serves San Bernardino County, including Ontario, Rancho Cucamonga, Fontana and the High Desert.

Sacramento region

Agency on Aging Area 4 serves Sacramento, Placer, Yolo, Nevada, Sierra, Sutter and Yuba counties. Its Aging and Disability Resource Connection serves most of those counties.

San Francisco

The Department of Disability and Aging Services, within the San Francisco Human Services Agency, runs a Benefits and Resource Hub with a helpline and a walk-in center.

Santa Clara County, including San Jose

Sourcewise is the AAA for Santa Clara County.

Other Bay Area counties

Alameda, Contra Costa, San Mateo, Marin and other Bay Area counties each have their own AAA. The statewide line will connect you.

Fresno and Madera counties

The Fresno-Madera Area Agency on Aging serves both counties.

Santa Barbara and San Luis Obispo counties

The Area Agency on Aging role for these two counties has been in transition, and the state has sought a new agency for the region. The most reliable route is the statewide line, 1-800-510-2020, or CDA's Find Services page, which will point you to whoever currently serves the area.

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Medi-Cal programs that help people stay at home

  • In-Home Supportive Services (IHSS): pays for in-home help with personal care, including bathing, for eligible Medi-Cal members. Apply through county social services.
  • Multipurpose Senior Services Program (MSSP): care management and supportive services for Medi-Cal-eligible older adults who are certifiable for nursing-facility care, run through local sites under CDA.
  • Community Supports: optional services some Medi-Cal managed care plans offer under CalAIM, including Environmental Accessibility Adaptations (home modifications) for members at risk of institutional care.
  • Home and Community-Based Alternatives (HCBA) Waiver: for full-scope Medi-Cal members who need nursing-facility level of care, with environmental accessibility adaptations among its listed services.

Our paying for a walk-in tub guide explains how these relate to bathroom changes.

Other useful California contacts

  • HICAP: free, unbiased Medicare counseling through your AAA. Helpful if you are comparing Medicare Advantage plans with home-safety benefits.
  • County Veterans Service Offices: help veterans with VA benefits, including HISA applications.
  • Caregiver Resource Centers: statewide network supporting family caregivers.
  • Long-Term Care Ombudsman: CDA lists a 24-hour CRISISline at 1-800-231-4024 for concerns about care facilities.

Questions people ask

What is an Area Agency on Aging?

A local agency, public or nonprofit, designated to plan and fund services for older adults in a region. California's 58 counties are grouped into 33 planning and service areas, each with one Area Agency on Aging. Services often include information and assistance, meals, caregiver support and fall prevention programs.

How do I find my local Area Agency on Aging?

Call the California Department of Aging's statewide line at 1-800-510-2020, which connects you to the agency for your area, or use the Find Services in My County page on aging.ca.gov.

Does the Area Agency on Aging pay for walk-in tubs?

Generally not for a full walk-in tub. Some agencies fund smaller safety items such as grab bars or shower seats, or home safety assessments, depending on funding. They are also a good place to learn about programs you may qualify for.

Who handles In-Home Supportive Services?

IHSS is a Medi-Cal program run through county social services departments. It can pay for help with personal care such as bathing for eligible people. Apply through your county.

Sources and official links

Last reviewed 2026-10-10. Rules, amounts and phone numbers change; check the official source before you rely on them.

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Keep reading

Paying for itWhat Medicare does not cover, Medi-Cal home modification routes, VA HISA and the IRS medical deduction.Caregiver guideStarting the conversation, helping with a bath safely, and California support for family caregivers.Fall preventionCDC and NIA guidance turned into a room checklist, including low-cost fixes to make before any remodel.Service areasRegional guides for Los Angeles, San Diego, the Bay Area, Sacramento, Fresno, the desert and the coast.
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